Choose a Nubitalk bundle
that is right for your business

Start Free and Change Plans Anytime

STARTER
Fundamental
Call Center features

€40

per concurrent user per month billed annually
  • Complete Inbound Call Functionality
  • Outbound (power) Dialer
  • Voice Recording
  • Multilevel IVR with offline TTS
  • ACD with intelligent Routing
  • CRM pop-up
  • Real-time Monitoring
  • Standard Reporting
  • Email Support
  • Communication packages available
    or bring your own carrier
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€45

per concurrent user per month billed monthly
PROFESSIONAL
Best
Value
Comprehensive full
omnichannel solution

€65

per concurrent user per month billed annually
  • Everything in Starter, plus:
  • Blended Omnichannel
    (voice, video, email, web chat and social media)
  • Facebook Messenger Integration
  • Media Type Prioritization
  • Advanced CRM integration with out-of-the box connectors
  • Advanced Outbound Dialer (preview)
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€70

per concurrent user per month billed monthly
ADVANCED
State-of-the-art solution focused
on operational excellence
  • Everything in Professional, plus:
  • Facebook Bot Integration
  • Advanced Outbound Dialer
    (power, preview, predictive and outbound IVR)
  • SDK-based Agent integration
  • Backoffice tasks ACD
  • Agent Script Designer
  • Fully customizable Customer Interaction Hub
  • Advanced CRM integration
  • Quality Monitoring
  • Screen Recording
  • Recordings Export
  • Custom Reporting
  • Wallboards and Floor Plans
  • Customer Interaction Apps
  • WorkForce Management
  • Gamification
  • E-Learning
  • Dedicated Service Manager
Compare Plans
STARTER PROFESSIONAL ADVANCED
Calls & Interactions
WebRTC-enabled
Voice
Personalized Greetings
Call Recording Free 500hrs/agent Free 500hrs/agent Free 500hrs/agent
Call Transfers
Call Queues
Call Dispositions
Interaction History
International Phone Numbers
Call Monitoring
Bring Your Own Carrier
Video, Chat, Email and Social Media
Callback from queue
Agent Script Designer
Customer Interaction Apps
Intelligent Routing
Multistage Interactive Voice Response (IVR)
Multichannel ACD for Voice, Email, Chat, & Social
Forward-to-Phone
Skills-Based Routing
Outbound
Outbound Caller ID
Offline Text-to-Speech (TTS)
Power Dialer
Preview Dialer
Predictive Dialer
Answer Machine screening
Inbound & Outbound blending
Integrations
CRM pop-up
Predictive Dialer
Click-to-call/chat/video
APIs Integration and SDKs
Ticketing software
Monitoring & Reporting
Live Real-Time Reporting
Historical Reporting
Service Level Alerts
Wallboard
Screen Recording
Recordings Export
Customizable Reports
Workforce Optimization
Workforce Management
Floor Plans
Gamification
E-Learning
Support
Knowledge Base Support
Email Support
Phone Support
Dedicated Success Manager

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Frequently Asked Questions


How does the free trial work?

To start a free trial, you just need to set up an account. Within 24 working hours you will be given access to Nubitalk’s features including all types of media channels, when you choose to try the Professional Plan. Communications are not included in the trial but you may buy them directly from the self-management portal.

What happens when the trial ends?

Before your trial ends, you will receive an email to help you choose one of our plans, and keep using Nubitalk. If you don’t change to any of our plans within 30 days, your account will be deactivated and you will no longer be able to interact with your customers.

Can I change plans anytime?

Yes, you start free and you can change plans anytime.

Can I cancel my subscription?

If you pay your subscription on a monthly basis, the cancellation will take effect immediately after you finish your last paid period. In case you have an annual subscription plan, the cancellation will take effect at the end of your contract term.

What is an agent?

An agent is anyone in your company that will interact with customers. Our pricing is based on concurrent agents (simultaneously logged in, not the number of overall agents you might have).

Can I use my own phone number?

Yes, you can port your own phone number or buy as many as you want from a list of 145+ countries.

Can I integrate Nubitalk with my CRM?

Yes, Nubitalk provides off-the-shelf integrations with leading CRM solutions such as Microsoft Dynamics, SugarCRM and Salesforce. If you wish to integrate with different CRM solutions, please contact us.

What are my payment options?

You can subscribe to our plans as a prepaid, using a Paypal account, or as a post-paid account. If you wish to convert your account into a post-paid one, please get in touch with us.

What are the bandwidth requirements for Nubitalk?

140Kbps/agent logged in has shown to be the minimum Internet connection speed needed in order to have a quality phone call. If you wish more information about this topic, please contact us.

OUR CUSTOMERS

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